Category 1 - Third Party Warranty:
Specific third party warranty details, terms and conditions, remedies and procedures, are either, expressly stated on, or packaged with, or accompanying the products. The warranty period may vary from product to product. STANLEY shall assist the end user with getting any component sold to the end user by STANLEY, repaired or replaced as long as it falls within the manufacturers warranty guidelines.

Products that fall into this category:
— Computers that are purchased from STANLEY. Including, but not limited to, DELL® computers, internal and external parts (modems, network cards, monitors, keyboards, mice, tape back-up units, CPUs, and RAM Chips) now have a three [3] year next business day on-site warranty.

— Third party software products that are purchased from STANLEY. Including, but not limited to, Microsoft products (WINDOWS 95, 98 ®, WINDOWS NT Server®, WINDOWS NT Workstation®, MS SQL Server®,
MS Back Office, Oracle and MS Access®).

— Peripheral products that are purchased from STANLEY. Including, but not limited to, ID printers (Magicard™, Nisca™, Eltron®), Integral™ Technologies imaging cards, Comtrol Rocketport™ serial expansion products, Epson™ Cameras and Dell™ personal computers.

Category 2 - Field Hardware Warranty:
All STANLEY B.A.S.I.S. Hardware, HID, Motorola, and Essex products are provided with a one (1) year warranty from the date of installation. All companies warrant their products to be free from material defects and warrant that they operate in general accordance with their product specifications. The parts will be repaired or replaced at the manufacturer's option. STANLEY’s return procedures must be followed when there is a field hardware return.

Category 3 - STANLEY B.A.S.I.S. Software Warranty:
STANLEY warrants that all CD ROM and hardware keys shall be free from defects in material and workmanship and that STANLEY software products will function in substantial accordance to the specifications for a period of one (1) year from the date of installation.

General Limitations of Warranty:
The warranty for all products does not cover: circumstances beyond STANLEY’s control (acts of nature; misuse and/or abuse); work performed by other than an Authorized STANLEY installer; failure to follow STANLEY’s operating instructions or environmental specifications, or supply items. If returned products are found not to be defective or to be damaged, the following policies will be invoked:

— No-Problem Found:
If there are no problems found with the items returned as defective, the items will be returned to the end user. If any replacement parts were sent or repair charges incurred, an invoice will accompany the returned item for the cost of the new item and two way shipping.

— Damaged Goods:
If returned items are found to be damaged due to use, neglect, acts of nature, or other external factors, the
end user will be billed for the repair of the item and two way shipping.

STANLEY DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

NOTE: Unless otherwise provided in the applicable product warranty, products purchased are eligible for warranty service only within the United States.