Support

Support You Can Count On

At BEST, supporting our customers is as important to us as designing high-quality products. Relationships don’t end at the points of sale. That is the launching pad for a long-term partnership. That’s why we regularly survey customers to understand what you need and how you want to receive it. We strive to provide you with all the possible tools you may need to solve a problem, address a customer request or improve how you operate. We offer a number of online tools that you can access quickly and easily, whenever you need it. And we’re always just a phone call away if you need to talk to us live. That’s our commitment to you.

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Product Literature

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Access resources on BEST products including sell sheets, catalogs, FAQs and more.

Knowledge Base

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Find templates and installation instructions for BEST products in the dormakaba Knowledge Base.

FAQs

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Read frequently asked questions about BEST products on the dormakaba website.

Keys to Partnership

Access your order history and current order status anytime through our password-protected distributor portal.

Training

Sign up for an online or classroom training session from BEST. Courses are designed for distributors, sales representatives, locksmiths, and integrators.

Marketing Resources

Get free access to all the resources you need to launch an effective sales and marketing campaign, including brochures, sell sheets, images, and videos.